Privacy Protection

Raju Win Privacy Policy — Your Information Is Safe With Us

raju Learn in detail how your personal information is collected, stored, and protected on this platform. We believe transparency is the best security.

Last Updated: January 2026 Join Safely
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SSL Encryption128-Bit Protection
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Data ProtectionNo Third Parties
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Transparent PolicyNo Hidden Terms
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GDPR CompliantInternational Standards

How We Protect Your Privacy

At raju Win, we follow the highest standards of technology and policy to protect every member's information.

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End-to-End Encryption

All your transactions and personal data are protected with 128-bit SSL encryption. No unauthorized party can access this information.

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Never sold to third parties

Raju never sells your name, phone number, or financial information to any third party. Your data is used solely to provide our services.

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Secure Data Storage

Your information is stored on secure servers and can only be accessed by authorized personnel for specific, defined purposes.

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Right to Data Control

You may view, correct, or request deletion of your stored information at any time.

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Cookie Transparency

We are fully transparent about which cookies we use and why. You have the option to disable any non-essential cookies.

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Regular Policy Review

Our Privacy Policy is regularly reviewed and updated. Members are notified in advance of any changes.

Our Commitment: At raju Win, your privacy is our top priority. This policy is written in plain, clear language so you can easily understand how your information is handled.

This Privacy Policy ("Policy") describes how raju Win How the platform collects, uses, stores, and protects your personal information. By using raju's website or mobile app, you are considered to have agreed to this policy.

1. What Information We Collect

raju We collect the following types of information when you register and use our platform:

Information Provided Directly

  • Full name and date of birth
  • Mobile number and email address
  • Mobile banking number (Mobile Pay/Nagad/Rocket)
  • National ID number (for KYC verification)
  • Passport or other identity document details (where applicable)

Automatically Collected Information

  • IP address and device type
  • Browser type and operating system
  • Activity logs on the platform (login times, page visits)
  • Gaming History & Transaction Records
  • Cookies & Tracking Tokens
Data Type Reason for Collection Mandatory?
Name and date of birth Age Verification & Identity Confirmation Yes
Mobile Number OTP verification and communication Yes
Payment Information Deposit & Withdrawal Processing Yes
NID number KYC Verification Required for withdrawals
Email Newsletter & Bonus Notifications Optional

2. How We Use Your Information

Collected information is used exclusively for the following purposes:

  • Account management: Registration, login, and profile management.
  • Payment processing: Processing deposits and withdrawals securely.
  • Security Assurance: Fraud prevention and detection of suspicious activity.
  • Customer Support: Resolving your issues and queries.
  • Personalized Experience: Game and bonus recommendations tailored to your preferences.
  • Legal obligations: Sharing information with regulatory authorities when required.
  • Promotional Communications: Sending you offers and updates only with your consent.

We never share your data with third parties for advertising purposes. You can opt out of promotional messages at any time.

3. How Long We Retain Your Data

How long your data is retained depends on the type of information and applicable legal requirements:

  • Account Information: For the duration of account activity and 5 years after closure.
  • Transaction Records: 7 years (in accordance with financial regulations).
  • KYC Documents: 5 years, or longer if required by law.
  • Log Files: 90 days.
  • Cookie Data: Up to 1 year.

Once the retention period ends, data is securely deleted or anonymized.

4. Who Your Information Is Shared With

raju Information is shared only in the following limited circumstances:

Service Provider Partners

Only the information necessary to deliver our services is shared with payment gateways, technology providers, and security specialists. These partners are contractually bound to uphold our privacy standards.

Legal Obligation

Information may be disclosed in accordance with legal directives from the Government of Bangladesh or relevant regulatory authorities. In such cases, we provide only the minimum information required.

What We Never Do

  • Selling data for advertising purposes.
  • Sharing information with competing businesses.
  • Adding you to marketing lists without your consent.

5. Cookies & Tracking Technologies

Cookies are used on the raju Win website and app. They are small data files stored on your device that help improve the site's functionality.

The Cookies We Use

  • Essential Cookies: Required for login sessions and security. Cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand site usage statistics (anonymously).
  • Marketing Cookies: Only to show you personalized offers with your consent.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

6. Your Rights

As a raju Win member, you are entitled to the following rights:

  • Right to access your data: You can find out what information we hold about you.
  • Right to correction: You may request corrections to any inaccurate information.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to Restrict Processing: You can request that we stop using your data for specific purposes.
  • Right to Data Portability: You may request a copy of the data we hold about you.
  • Right to Object: You can opt out of marketing communications at any time.

To exercise these rights, please support@raju.win. We will respond within 30 days.

7. Children's Privacy

Raju Win strictly enforces an 18+ policy. We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor has registered an account, it will be closed immediately and all associated data will be deleted.

8. Security Measures

The technical and administrative measures raju Win takes to protect your information:

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SSL/TLS Encryption

All data transfers are secured with 128-bit SSL.

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Firewall Protection

Advanced firewall systems prevent unauthorized access.

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Limited Access

Only authorized staff can access specific data.

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Regular Audits

Security measures are regularly audited by third parties.

Please note that no method of transmission over the internet is 100% secure. If you notice any security issue, contact us immediately.

9. About Third-Party Links

The raju Win platform may occasionally contain links to external websites. We have no control over the privacy practices of those sites and are not responsible for them. Please review their privacy policies before visiting any external site.

10. Policy Update Rules

This Privacy Policy may be updated due to business needs or legal changes. If any changes occur:

  • Updates will be published on this page with a revised date.
  • Members will be notified by SMS or email in the event of significant changes.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

11. Contact Us

For any privacy-related questions, requests, or concerns:

  • Email: support@raju.win
  • Live Chat: Available 24/7 (bottom-right corner of the platform)

We typically respond within 24–48 hours.

Privacy FAQs

No. Your mobile number is used only for OTP verification, customer support, and promotional messages with your consent. It is never sold or shared with any third party.

Yes, under certain conditions. After closing your account, you may request deletion of any data we are not legally or financially required to retain. Email us at support@raju.win.

Yes. Your NID information is used solely for KYC verification and is stored encrypted on secure servers. Only authorized personnel can access it for verification purposes.

Go to Account Settings and update your notification preferences. You can also click the "Opt-Out" link at the bottom of any message, or contact our support team.

Yes. In line with international best practices, affected members will be notified by SMS and email within 72 hours of any data breach, and all necessary protective measures will be taken.

Play Safe, Win with Confidence

We are committed to protecting your privacy. Join raju Win today and enjoy gaming with complete peace of mind.

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